Payment for inspection services is not collected through this website. Payment, cancellation, and refund terms are handled through our scheduling platform (Spectora) as part of the Pre-Inspection Agreement you review before your appointment is confirmed. This page summarizes our policy in plain terms.
Cancellations and rescheduling
If you need to cancel or reschedule, contact us as soon as possible at (512) 862-0202 or Office@Inspect-more.com.
- At least 24 hours before your scheduled start time: full refund of any amount paid, or we reschedule at no charge.
- Less than 24 hours before your scheduled start time: a $100 cancellation fee applies. The rest of any amount paid is refunded.
- No-show, or no access to the property: a $100 trip fee applies. The rest of any amount paid is refunded. This applies when the inspector cannot enter the property at the scheduled time, or the inspection cannot proceed because of conditions within your or your agent’s control (for example, access not arranged or utilities off).
If a service can’t be performed on site
- Add-on service that cannot be performed (for example, no crawl-space access or no sewer cleanout): you are not charged for it, or it is refunded if already paid. The limitation is noted in your report.
- Pier-and-beam surcharge when the crawl space cannot be entered: the $100 surcharge is refunded. The base inspection fee remains payable.
- Standalone service (booked without a home inspection) that cannot be performed: a $100 trip fee applies. The rest of any amount paid is refunded.
If we need to cancel
If InspectMore has to cancel or reschedule (for example, because of severe weather, illness, or a safety concern), you can choose a full refund or a new appointment time, at no charge.
Refunds
Where a refund applies, it is issued to the original payment method and typically arrives within 5–10 business days. Once an inspection has been performed, its fee is not refundable except as provided in your Pre-Inspection Agreement or required by law. If you paid by an outside method (such as Venmo, Zelle, or PayPal), please contact us directly to arrange the refund.
Before disputing a charge with your card issuer, please contact us first so we can resolve it quickly.
Report disputes
If you have a question or concern about your inspection report, contact us directly — we want the chance to make it right before anything else.
Contact us
InspectMore LLC
Email: Office@Inspect-more.com
Phone: (512) 862-0202